Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last Updated: November 28, 2025

Introduction

At examtopics.co, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using examtopics.co, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

This policy applies to information we collect through our website, mobile applications, email communications, and any related services or sales.

Information We Collect

Personal Information:

We collect information that you provide directly to us, including:

  • Name and email address (required for account creation)
  • Username and password
  • Payment information (processed securely through Stripe and Razorpay)
  • Profile information and preferences
  • Exam progress and performance data
  • Communications with our support team

Automatically Collected Information:

  • IP address and device information
  • Browser type and operating system
  • Pages viewed and time spent on pages
  • Referring and exit pages
  • Date and time of visits
  • Clickstream data and usage patterns

Cookies and Tracking Technologies:

We use cookies, web beacons, and similar technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

How We Use Your Information

We use the information we collect for various purposes:

Service Delivery:

  • Create and manage your account
  • Process payments and subscriptions
  • Provide access to exam materials and test engines
  • Track your exam progress and performance
  • Deliver customer support

Communication:

  • Send account-related notifications
  • Provide payment receipts and subscription updates
  • Respond to your inquiries and support requests
  • Send marketing emails (with your consent)
  • Notify you of new exams and platform updates

Platform Improvement:

  • Analyze usage patterns to improve our Service
  • Identify and fix technical issues
  • Develop new features and content
  • Personalize your experience
  • Monitor and prevent fraud or abuse

Legal Compliance:

  • Comply with legal obligations
  • Enforce our Terms of Service
  • Protect our rights and property
  • Respond to legal requests
Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We share information with trusted third-party service providers who assist us in operating our platform, including payment processors (Stripe, Razorpay), hosting services, email services, and analytics providers. These providers are contractually obligated to protect your information.

Business Transfers

If examtopics.co is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Aggregated Data

We may share aggregated, anonymized data that cannot identify individual users for analytics, research, or marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

  • Encryption of data in transit using SSL/TLS protocols
  • Secure storage of passwords using industry-standard hashing
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Secure payment processing through PCI-compliant providers
  • Regular backups and disaster recovery procedures

Important Security Notice

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience:

Essential Cookies

Required for the website to function properly, including authentication and security features.

Functional Cookies

Remember your preferences and settings to personalize your experience.

Analytics Cookies

Help us understand how visitors use our website to improve performance and user experience.

Marketing Cookies

Track your visits across websites to display relevant advertisements (with your consent).

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our Service.

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

Request a copy of your personal information in a portable format.

Correction

Update or correct inaccurate personal information through your account settings.

Deletion

Request deletion of your personal information, subject to legal retention requirements.

Opt-Out

Unsubscribe from marketing emails using the link in any email or through your account settings.

Objection

Object to certain processing activities, such as direct marketing.

Restriction

Request restriction of processing in certain circumstances.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy:

  • Account information: Retained while your account is active and for a reasonable period after closure
  • Payment information: Retained as required by tax and accounting regulations (typically 7 years)
  • Usage data: Retained for analytics purposes, typically 24-36 months
  • Support communications: Retained for customer service and legal purposes

After the retention period, we will securely delete or anonymize your information. Some information may be retained in backup systems for a limited time.

Children's Privacy

examtopics.co is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information.

Users under 18 may only use our Service with the involvement and consent of a parent or legal guardian.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

We ensure appropriate safeguards are in place to protect your information when it is transferred internationally, including:

  • Using service providers that comply with international data protection standards
  • Implementing standard contractual clauses approved by regulatory authorities
  • Ensuring adequate security measures are in place

By using our Service, you consent to the transfer of your information to countries outside your country of residence.

Marketing Communications

With your consent, we may send you marketing communications about:

  • New exam materials and certifications
  • Special offers and promotions
  • Platform updates and new features
  • Educational content and study tips

You can opt out at any time by:

  • Clicking the "unsubscribe" link in any marketing email
  • Updating your email preferences in your account settings
  • Contacting us at [email protected]

Note: Even if you opt out of marketing communications, we will still send you essential service-related emails such as payment receipts, account notifications, and security alerts.

Third-Party Links

Our Service may contain links to third-party websites, services, or resources that are not operated by us. We are not responsible for the privacy practices of these third parties.

When you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you via email for significant changes
  • Display a prominent notice on our website
  • Require your acceptance for material changes that affect your rights

Your continued use of the Service after any changes indicates your acceptance of the updated policy. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Response Time

We aim to respond to all privacy-related inquiries within 30 days.

For data protection inquiries specific to your region or to exercise your privacy rights, please include "Privacy Request" in your email subject line.

Your Privacy Matters

We are committed to protecting your privacy and being transparent about our data practices. We only collect information necessary to provide and improve our services, and we never sell your personal information to third parties.